DC4MS

When I visit the Ultimate Resort website and click on the "Press Room" link

Ultimate Resort: Press Room

I see the following:

This press room provides direct access to our latest happenings and press kit materials. If you have further questions or need assistance with media-related requests, please e-mail publicrelations@ultimateresort.com.

When I send an e-mail to publicrelations@ultimateresort.com, this is the response I get:

From: postmaster@tannerandhaley.com

Subject: Delivery Status Notification (Failure)

I wonder why my e-mail is being returned to me by an email address with postmaster@tannerandhaley.com???

DC4MS

Another online e-mail error when I try to contact publicrelations@brandmanpr.com that is displayed on this page

Ultimate Resort: Press Contact

Message:
From: postmaster@brandmanpr.com
Subject: Delivery Status Notification (Failure)

Therefore, I used the old fashioned method...call the 212-683-2442 phone number and got the correct contact e-mail of

katy@brandmanpr.com

I think Ultimate Resorts needs to spend some quality time testing their website links.

LTTravel

I hope when they merge with Private Escapes their web site will improve. They seem to be spending alot of time and money on promotions trying to get new members and less on their web site. They have said that once the merger is complete the combined web site will be much better so I guess that they don't want to spend any money on the current one. DC's must realize that their web site is the main communication with members and prospective members and should concentrate more on them.

TarheelTraveler

I agree that they really need to revamp and improve their website. It's a surprisingly bad website for such a large DC. I don't think you join a DC based on a website, but you might rule out a DC based on a website.

Steamboat Bill

I 100% agree. I mentioned the errors to UR and they said they are in the process of completely redoing thier web site with a bunch of cool mapping features and photo tours of the homes.

It should only take about 5 minutes to fix the e-mail addresses on their current site.

vineyarder

I agree as well. My understanding is that after the merger, PE's website will be the website for the combined entity, so improving the UR website is probably last on their priority list...

DC4MS

Well...it has been two months since I first posted about this error on Ultimate Resorts web site and it is still NOT fixed. At least the return e-mail did not come from tannerandhaley.com

How hard is it to fix a link on a web site? It should take about 2 minutes for the webmaster to correct this.

Here is the notice from my e-mail:

Delivery Status Notification (Failure)
postmaster@ultimateresort.com
This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. publicrelations@ultimateresort.com
Reporting-MTA: dns;akmail.private-retreats.com
Received-From-MTA: dns;barracuda.private-retreats.com
Arrival-Date: Fri, 15 Feb 2008 09:17:21 -0600
Final-Recipient: rfc822;publicrelations@ultimateresort.com
Action: failed
Status: 5.1.1

DC4MS

Looks like this e-mail link is still NOT working.

Delivery Status Notification (Failure)
postmaster@brandmanpr.com
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
publicrelations@brandmanpr.com
Reporting-MTA: dns;mail.brandmanpr.com
Received-From-MTA: dns;hosting2.sorbis.com
Arrival-Date: Fri, 15 Feb 2008 10:29:49 -0500
Final-Recipient: rfc822;publicrelations@brandmanpr.com
Action: failed
Status: 5.1.1

DC4MS

The e-mail link is still not working...no big deal, it has only been 5 months since I first posted about the error on their website.

This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
publicrelations@brandmanpr.com

Reporting-MTA: dns;mail.brandmanpr.com
Received-From-MTA: dns;hosting2.sorbis.com
Arrival-Date: Wed, 14 May 2008 14:11:20 -0400
Final-Recipient: rfc822;publicrelations@brandmanpr.com
Action: failed
Status: 5.1.1

Kagehitokiri

Brandman Public Relations and Communications -
admin[@]brandmanpr.com

willmyclubmakeit

a lot of the UR backbone is still based on T&H aparently.

Kagehitokiri

UR is using T&H's IT?